Custom Ice Scraper FAQ: Minimums, Pricing & Shipping

Last updated October 20, 2026. Figures are read from our live catalog.

Ordering and minimums

What is the minimum order for custom ice scrapers?

Every product has its own minimum, and the typical minimum on BrandedIceScrapers.com is 150 pieces: 17 of our 31 products can be ordered at that quantity or less. The lowest minimum is 50 pieces. Each product's minimum is the first column of its price table, and online orders start at that quantity.

How do I order custom ice scrapers with my logo?

Add the product to your cart at the quantity you need and check out. Then reply to your order confirmation email with your logo and any instructions. We send a free digital proof, and production starts only after you approve it. If you would rather see a price or a mockup first, use the Request a Quote or Request a Mockup button on any product page.

What does the listed price include?

On most products the listed price includes your one-color logo printed in one location, plus artwork preparation and a digital proof. The product page says which applies next to the price. Products marked as priced blank are quoted for decoration on request. More colors, more locations or a different decoration method are always quoted on request.

Do you offer quantity discounts?

Yes. Every product has quantity breaks, and the price per piece drops at each one; the full ladder is in the price table on the product page. For quantities above the last break, contact us for a volume quote.

Will you match a competitor's price?

Yes, we will beat any advertised price. Send us the link or the competing quote.

Setup charges and fees

Is there a setup charge on custom ice scrapers?

Yes, most decorated ice scrapers carry a one-time setup charge for preparing your logo for print. The amount is listed on each product page, and the questions and answers there show a worked total with the setup included. Blank items have no setup charge.

Do I pay the setup charge again when I reorder?

No. When you reorder the same product with the same artwork, the setup charge is not charged again.

What does a second logo color cost?

There is no single price: the charge for each extra color depends on the supplier and the decoration method of the product. Tell us how many colors your logo has, and we quote the extra colors before you order.

What other costs are there besides the price per piece?

Besides the price per piece, expect the one-time setup charge shown on the product page, shipping, and sales tax on orders shipped to California or New Jersey. Extra logo colors or locations are quoted before you order, so nothing is added without your approval.

Artwork and proofs

What file format should my logo be in?

Vector files print best: AI, EPS, SVG or a vector PDF. High-resolution PNG and JPG files are also accepted.

Will I see a proof before production?

Yes, every order gets a free digital proof by email, and nothing is printed until you approve it. The proof shows the logo size, position and color on the actual product.

Can you match my Pantone (PMS) color?

Yes, you can give us Pantone codes for your logo colors. On most products the print is matched closely; on translucent and colored plastics an exact match is not always possible.

Do you keep my artwork on file for reorders?

Yes, your artwork is stored after the first order, so a reorder does not need a new file. Call 800-927-2630 or email orderdesk@brandeditems.com with your company name and, if you have it, the previous order or PO number.

How is a logo put on an ice scraper?

Across our catalog the most common methods are pad printing (16 products), screen printing (11) and full-color printing (4). Pad printing suits small or curved surfaces such as handles and grips, screen printing suits flat blades and card-style scrapers, and full-color digital printing or a decal is used for photos and multicolor logos. Each product page names its method and imprint area.

Production and shipping

How long does production take?

The most common production time on BrandedIceScrapers.com is approximately 7 working days after you approve the proof. Each product page lists its own production time, and shipping time is added on top.

When should I order ice scrapers for winter?

Order as soon as your artwork is ready. Production starts only after proof approval and shipping time is added on top, so an order placed after the first freeze arrives part way into the season. Put your in-hands date in the delivery date field at checkout, or ask us before you order if the date is tight.

How much does shipping cost?

Shipping depends on the quantity and the destination ZIP code, so we quote it with your order or quote request. Each product page lists the ZIP code it ships from when the supplier gives it.

Do you ship outside the US?

Yes, we ship worldwide, including Canada. Contact us with the destination and quantity for a shipping quote before you order.

Can I use my own UPS or FedEx account?

Yes. Choose the "shipping not included" option at checkout and put your UPS or FedEx account number in the order notes. If you do not have an account, we bill the freight on the invoice after the order ships.

Do you charge sales tax?

We collect sales tax only on orders shipped to California and New Jersey. If your organization is tax-exempt in one of those states, send us your exemption certificate before the order is invoiced.

Stock and availability

How do I know an ice scraper is in stock?

Stock changes daily, so our catalog does not show it. We check stock with the supplier for your quantity and color and confirm it within 1 business day of your quote request or order. To check before you order, send a quote request with the product, color and quantity.

How fast do you confirm stock?

Within 1 business day of your quote request or order.

Payment and invoices

What payment methods do you accept?

We accept Visa, MasterCard, American Express and PayPal at checkout, and invoice, purchase order, check or wire transfer for orders arranged with our team. First orders are paid in advance. Net terms for repeat clients are agreed case by case.

Do you offer nonprofit or school pricing?

There is no separate nonprofit or school price list; every buyer sees the same prices and quantity breaks. If you are working to a budget or ordering a large quantity, send us a quote request and we will see what we can do.

Order status and changes

How do I check the status of my order, or pay an invoice?

After you order, a dedicated account manager handles your order by email: the proof, status updates, the shipping quote and a payment link. Reply to their email, or contact us with your order number. If you already paid for the products at checkout, the payment link covers only shipping, unless you ship on your own UPS or FedEx account.

Can I cancel or change my order?

Yes, until you approve the artwork proof and production starts. After that, orders for custom-branded products cannot be cancelled, as our Terms and Conditions explain. Contact us as soon as possible with your order number if something needs to change.

What if my order arrives damaged or wrong?

Tell us in writing within 5 business days of receipt, with your order number, at info@brandeditems.com. Custom products cannot be returned unless they are materially defective or differ significantly from the approved proof, as our Terms and Conditions explain.

Samples, blanks and rush orders

Can I get a sample before I order?

Sometimes: whether a sample is possible, and at what cost, depends on the product and its supplier. Tell us which product you are considering and the quantity you plan to order, and we will check what we can send.

Can I buy ice scrapers without a logo?

Yes, any product can be ordered blank, without a logo, at the same minimum quantity as the decorated version, and blank orders have no setup charge. Some products are sold blank only; their product page says that the price is for the undecorated item.

Can you rush an order for an event?

Yes, on products that offer rush service, often at no extra charge. 11 of our 31 products have rush service, and their product page shows the rush time next to the standard production time. Put your in-hands date in the delivery date field at checkout, or ask us before ordering if your date is tight.

Single units and replacements

Can I buy a single ice scraper?

BrandedIceScrapers.com sells to businesses and organizations only, not to consumers, and there is no retail store. Every product is sold at its own minimum order quantity, with your logo or blank; the lowest minimum is 50 pieces.

Can I get a replacement for a branded ice scraper or snow brush I was given?

We do not stock replacement parts, blades or brush heads for any product, and we cannot sell a single replacement. The organization whose logo is on it placed the order and is the right first contact: they can tell you whether they have spares or reorder. If the product carries a manufacturer's name, that manufacturer's customer service can also help with a defect.

Choosing an ice scraper

What types of custom ice scrapers are there?

The main types are flat hand scrapers with a straight or ribbed blade, card-size scrapers that fit a wallet, visor-clip scrapers that stay on the car's sun visor, scrapers with a built-in mitt that keeps the hand warm, and long-handle snow brushes with a scraper head for clearing a roof and windshield in one pass. Our categories follow the same split: ice scrapers, windshield and visor clip scrapers and snow brushes.

What size ice scraper should I choose?

Pick by where it will live. Card-size scrapers are for mailers and wallets, 7 to 11 inch hand scrapers fit a glove box or door pocket, and snow brushes of about 20 to 24 inches are made for larger vehicles such as SUVs and trucks. Each product page lists its exact dimensions.

Will a plastic ice scraper scratch a windshield?

A plastic scraper is made for automotive glass. What scratches glass is grit: sand or dirt trapped under the blade. Brush loose snow off first, keep the blade clean, and do not use a scraper on painted surfaces, plastic headlight covers or tinted film on the inside of a window.

What are common mistakes when ordering ice scrapers in bulk?

The usual ones: ordering after the first freeze, when production and shipping time eat into the season; comparing the price per piece without the setup charge and shipping; choosing a logo with fine detail for a small imprint area; and assuming a color is in stock without asking. Each product page on BrandedIceScrapers.com shows the minimum, the setup charge, a worked total and the imprint area, so you can compare like for like.

About us

Who runs BrandedIceScrapers.com?

BrandedIceScrapers.com is run by BrandedItems, Inc., a promotional products distributor based in Tustin, California, with 25 years in the industry. BrandedItems is ASI #190888, SAGE #3432 and a Facilisgroup member.

How can I talk to a person?

Call us toll free at 800-927-2630, email info@brandedicescrapers.com, or use the live chat on any page. Our team covers business hours across the continental US, from 6 am to 5 pm Pacific time. Our office is at 3002 Dow Avenue, Suite 224, Tustin, CA 92780.

E-mail proof

You will receive a complimentary email proof for your custom artwork before we proceed, ensuring accurate production of your order.

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